Privacy Policy

Étoile Cleaning Services LTD
Effective Date: 12 July 2025

At Étoile Cleaning Services LTD, we are committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect your personal information when you use our website or our services.

1. Who we are

Étoile Cleaning Services LTD is a cleaning services company based in the UK, registered at:
85 Great Portland Street, First Floor, London, W1W 7LT
Company Number: 16530596
Email: info@etoilecleaningservices.com
Phone: 07519 274 259

2. Information we collect

We may collect the following personal information from you:

Name
Email address
Phone number
Address (if you book a service)
Any other details you choose to provide when contacting or booking with us
Website usage data (e.g., cookies, IP address) to improve our site

3. How we use your information

We use your personal information to:

Process and manage your bookings
Respond to your enquiries
Send you updates or promotional emails (if you subscribe to our newsletter)
Improve our services and website
Comply with legal obligations

We will never sell your personal information to third parties.

4. How we store your information

We securely store your personal information using appropriate technical and organisational measures. We only retain your data for as long as necessary for the purposes we collected it for.

5. Sharing your information

We may share your information with:

Service providers and partners who help us deliver our services (e.g., booking platforms, email services)
Legal authorities if required by law

6. Your rights

You have the right to:

Access the personal information we hold about you
Request correction of any inaccurate information
Request deletion of your data
Object to how we use your data

To exercise any of these rights, please contact us at info@etoilecleaningservices.com.

7. Cookies

Our website uses cookies to improve your browsing experience. You can choose to disable cookies in your browser settings.

8. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

If you have any questions about this policy or how we handle your data, please contact us at:
📧 info@etoilecleaningservices.com
📞 07519 274 259